FAQs - Clorox® Total 360® - CLX 1000 Model

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  1. How often should I use the Clorox® Total 360® system?

This will depend on your cleaning protocols and the size of your facility.  Please work with your local sales rep for customized support.

 

  1. What are the key benefits of the Clorox® Total 360® system?

A new cost effective and efficient way to help reduce pathogens in your facilities in a way that you could never do before!

 

The Clorox® Total 360® System provides up to:
 
  • 65% less solution*
  • 4x Faster*
  • 18,000 square feet per hour
  • *Versus a trigger sprayer per square foot

 

  1. Where is it appropriate to use the Clorox® Total 360® System?

The Clorox® Total 360® system is a new innovative tool to apply disinfectants and sanitizers to target high touch surfaces and hard to reach places in a variety of settings that standard application tools struggle to get.  Please contact your local sales representative to understand if the Clorox® Total 360® System is right for you.

 

  1. Is the Clorox® Total 360® System appropriate for use in healthcare?

The Clorox® Total 360® System has been evaluated in non-healthcare environments only. However, the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner has the required efficacy claims for use in health care (i.e., S. aureus and P. aeruginosa).

 

  1. Why did Clorox Commercial Solutions® partner with ByoPlanet®?

We see this partnership with ByoPlanet® as an opportunity to offer a comprehensive solution that can help cleaning professionals improve their infection prevention efforts to better protect both their facilities and public health.

 

  1. Why does Clorox want to get into electrostatic spraying?

Clorox Professional Products Division is always looking for ways to expand the breadth and depth of our product offerings to meet the infection prevention and control needs of the professional cleaning industry. Electrostatic spraying is a proven technology that has been used in the agriculture and automotive industries for years. It has offered significant advantages in both fields by enabling technicians to more quickly and uniformly treat even the hardest areas to reach. For the professional cleaning industry, this technology could be a powerful tool to help stop the spread of infection and protect public health.

 

  1. Should I be concerned with skin contact with residue left from the Clorox® Total 360® Disinfectant Cleaner?

No.  Testing has showed that there are no expected issues with skin contact after use of either Clorox Commercial Solutions® Clorox® Total 360®Disinfectant Cleaner or Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray.

 

  1. Is there a way to confirm if a device has been UL Listed?

You can visit the UL certification directory and insert the company name or the device model number.  For the Clorox® Total 360® electrostatic sprayer, search keyword “ByoPlanet®” or “CLX1000”.

 

  1. Is there an electrostatic shock hazard?

When the device is used as intended, and directed, the risk of shock is very low to none.  The Clorox® Total 360® is UL (Underwriter Laboratories) Listed and has been tested under UL 73 and CSA 22.2 No. 68 which are standards for motor operated machinery and covers the risk of “electrostatic shock” under general safety. (See the question “What does UL Listed mean?”).

 

  1. Do I need to use hearing protection?

The noise level when using the Clorox® Total 360® System is below the OSHA sound limit.

 

  1. Do you have to wear gloves when using the Clorox® Total 360® Sprayer?

Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner and Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray do not require the use of gloves during application.  However, one can wear gloves for personal comfort if desired.

 

Refer to product specific Clorox Safety Data Sheets (SDS) for any additional PPE.

 

  1. What is the correct PPE to wear while using the Clorox® Total 360® System?
The use of fully enclosed eyewear protections, such as goggles, when using this device is recommended.
 
When applying the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4, the following NIOSH/MSHA approved respiratory protection should be worn when using the Clorox® Total 360® electrostatic sprayer: N95 respirator. Respiratory protection must be provided in accordance with current local regulations.
 
Applying Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray does not require any additional PPE.
 
Refer to product specific Clorox Safety Data Sheets (SDS) for any additional PPE.

 

  1. Does the Clorox® Total 360® System meet OSHA guidelines for worker safety?

OSHA guidance requires that the employer ensure proper worker safety.  Clorox has provided advice on the proper use and proper personal protective equipment (PPE) needed to work safely when using the approved disinfecting solutions.  But each employer should evaluate compliance with OSHA.  If recommended, OSHA/MHSA approved PPE should be used.

 

  1. What is the difference between UL and ETL certification/listing?

UL and ETL certification/listing is essentially the same thing.  Both marks indicate that the product has been tested to North American standards at a Nationally Recognized Testing Laboratory (NRTL).  The ETL mark indicates that the product has been tested by Intertek.

 

  1. What does UL Listed mean?

UL Listing means that Underwriters Laboratories (UL) has tested representative samples of the product and determined that it meets UL's requirements.  UL is a global independent safety science company that conducts independent testing, validation, certification and verification of products and is a Nationally Recognized Testing Laboratory (NRTL).  ULs requirements are based primarily on its published and nationally recognized Standards for Safety.  The Clorox® Total 360® system has been tested under UL 73 (USA) and CSA 22.2 No. 68 (CAN) which are standards for motor operated machinery and cover the overall safety in terms of fire, electrical shock and overall safety to people and property.

 

  1. How is the Clorox® Total 360® System regulated?

The electrostatic sprayer device is Underwriters Laboratories (UL) Listed (and in Canada, the Underwriters Laboratories of Canada, ULC).  While UL doesn’t regulate products, under the US federal agency Occupational Safety and Health Administration (OSHA), electrical equipment used in the workplace must be certified by a Nationally Recognized Testing Laboratory (NRTL), like UL.

 

Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray are registered with the U.S. Environmental Protection Agency. (R&D)

 

Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner 4 is registered for use in Canada (Health Canada).  Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray is not registered for use in Canada.

 

  1. What if my extension cord is damaged?
Users can purchase or use a longer extension cord for the Clorox® Total 360® electrostatic sprayer.
 
Users can purchase or use a longer extension cord for the Clorox® Total 360® electrostatic sprayer.  Clorox recommends using a 12/3-gauge extension cord, no longer than 100 feet (30.5m). Additionally, Clorox recommends the use of a GFCI (ground fault circuit interrupter) power outlet or extension cord. When equipped on the extension cord, always position the GFCI toward the power outlet.

 

  1. Can I buy or use a longer extension cord?

Yes.  Users can purchase or use a longer extension cord for the Clorox® Total 360® electrostatic sprayer.  Clorox recommends using a 12/3-gauge extension cord, no longer than 100 feet (30.5m). Additionally, Clorox recommends the use of a GFCI (ground fault circuit interrupter) power outlet or extension cord. When equipped on the extension cord, always position the GFCI toward the power outlet.

 

  1. Can I take the 6-inch extension cord off the unit?
No.  Removing this extension cord will void the two-year warranty on your system.

 

  1. What if the circuit breaker on the device triggers?
Press down the breaker and turn on the unit again. If the breaker triggers repeatedly, please contact ByoPlanet®’s technical support team.
Service Tech Team - 855-211-1518.

 

  1. What if I see residue build up in my liquid lines?
This may indicate that the lines are not being purged after each use.  Please refer this question to ByoPlanet®’s technical support team.
Service Tech Team - 855-211-1518

 

  1. How often should I change my air filter?

The air filter should be replaced after 1,000 hours of use.  Instructions for replacement are located in the user manual.

 

  1. Can I change the height of my handle?
Yes.  The handlebar has 4 different heights.

 

  1. Can I cover the unit with towels or blankets?

No.  While in use, do not block the vents on the bottom or side.  For storage, the unit may be covered.

 

  1. Can I pull the unit by the sprayer cord or extension cord?

No.  As a safety precaution, we recommend that you use the handle to maneuver the unit.

 

  1. Do I always have to secure the disinfectant bottles with the bottle strap?

We recommend that the bottle strap is always used to secure the disinfectant bottles.

 

  1. What do I do with the bottle cap from my disinfectant bottle?

Store this bottle cap in a safe location in case you need to store partially full bottles on your device.

 

  1. Can I hang supplies or items from the sprayer handle?
We recommend that you do not.

 

  1. Do I need to wipe down the sprayer/base unit it gets wet after spraying?
We recommend wiping down the unit after each use with a clean, dry shop cloth.

 

  1. Can I place the sprayer inside the holder while the sprayer is on?
No.  Turn off the sprayer before storing in the holder.

 

  1. Are the products used with the sprayer safe to use around laptops/desktops/keyboards/monitors?

The Clorox® products approved for use with the sprayer can be used around standard office equipment such as laptops, desktops, keyboards, and monitors but should not be applied directly to any sensitive electronics. Before use refer to the equipment manufacturer’s instructions for cleaning and disinfecting.  If you are uncertain that it can be used on a specific surface, test its use in an inconspicuous area prior to use.

 

  1. Can I store my Clorox approved product bottles on the base unit when not in use?

Yes. Once the lines have been purged, you can leave partially full bottles on the unit for use the next time.  Make sure that caps are replaced on all partially used bottles.

 

  1. Do I need to hold the sprayer button to keep the sprayer on?
No.  The sprayer button can be pressed once to turn on and once to turn off.

 

  1. Should I remove the quick start guide from the unit?

No.  Clorox recommends leaving the quick start guide on the unit for easy access and applicator assistance.

 

  1. What is the proper liquid line maintenance?

Ideally, all lines should be purged of product after each use. This will help prevent any residue build up. This maintenance also ensures the liquid delivery flow rate is consistent when the system is used.

 

  1. Why should I purge my device after each use?

We recommend that you purge your device to remove products from the line and keep the machine clean.  This will prolong the life expectancy of your machine.

 

  1. What does priming the sprayer mean?

Priming is the process of allowing for the liquid to fill the hose line and create a consistent flow of liquid as it exits the sprayer.

 

  1. How do I know the electrostatics are working?
There are two lights located on the instrument panel of the handheld sprayer.
 
One light will light up blue when the device is on indicating that the sprayer has power.
 
There is a second light that will light up blue when the sprayer trigger is depressed and indicates that the electrostatics are working.
  1. How do I know that the device is on?
After the power button on the backside of the device has been depressed, it will light up blue to indicate that the device is on.  There are two lights located on the instrument panel of the handheld sprayer.
 
One light will light up blue when the device is on indicating that the sprayer has power.

 

  1. There is a second light that will light up blue when the sprayer trigger is depressed, and when both blue lights are lit this indicates that the electrostatics are working. Is there soft surface staining, such as on athletic uniforms or other fittings that might be in the room (e.g. drapes)?

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4, when used as directed, can be used to sanitize soft surfaces. Clorox has conducted surface compatibility testing on the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and found that this product is safe to use on cotton, cotton/polyester blends, and polyester.

 

  1. Can this product be used on personal belongings?

You should follow your facility guidelines or protocols for cleaning and disinfecting.

 

  1. Can I use this product in a Locker Room?

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner is registered for use on hard, non-porous surfaces, including those found in locker rooms.

 

  1. Can I use these products to control mold?

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 is EPA-approved for control of mold and mildew on hard, non-porous surfaces.

 

  1. Can I use these products on soft surfaces?

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 is EPA-approved for soft surface sanitization.

 

  1. Can I use these products on food contact surfaces?
The Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray can be used on food contact surfaces.  It is EPA registered to sanitize food contact surfaces with a two-minute contact time for EPA approved pathogens. (Note: the contact time on non-food contact surfaces is 1 minute for all EPA approved pathogens).
 
The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 can be used on food contact surfaces if disinfection is followed by a potable water rinse. This product should not be used on utensils, dishes, or glassware. Note that it is not EPA-registered to sanitize food contact surfaces, but rather is considered a disinfectant.

 

  1. What surfaces can I use these products on?
The two approved products can be used on a range of surfaces. The master labels for each product contain information on use on items and surfaces.  However, as with any disinfectant product, it should be used according to the label instructions. If you are uncertain whether it can be used on a specific surface, test an inconspicuous area of the surface first.
 
Clorox Commercial Solutions® Clorox® Total 360® - The master label contains information about its use on certain surfaces, including the following:
 
Hard, non-porous surfaces: stainless steel, Formica, glass, glass tables, glazed porcelain, plastic, glazed stone, glazed granite, sealed stone, sealer granite.
 
Sanitize or disinfect your household hard non-porous surfaces:
highchairs, booster seats, strollers, car seats, cribs, tabletops, countertops, appliance exteriors, sinks and glazed tiles.
 
Use in public toilets, laundromats, camp sites, pet areas, hotels, motels, lodging establishments, manufacturing facilities, factories, offices, office buildings wherever sanitizing, and disinfecting is important.
Effective at sanitizing or disinfecting your kitchen and bathroom surfaces.
  • This product will clean and disinfect hard, non-porous, surfaces of bed railings, cabinets, carts, chairs, counters, tables, telephones, toilet seats, toilets, bathtubs, bathroom fixtures, shower stalls, sinks, tiles, and vanity tops.
  • This product will clean and disinfect hard, non-porous surfaces of grocery cart handles, grocery carts, shopping carts, grocery cart child seats.
  • This product will clean and disinfect hard, non-porous surfaces of changing tables, cribs, diaper pails, trashcans, garbage cans.
  • This product will clean and disinfect hard, non-porous surfaces of: cabinets, chairs, computers, countertops, desks, desktops, door knobs, fax machines, garbage cans, headsets, keyboards, railings, seats, sinks, tables, tabletops, telephones, trashcans, appliance exteriors, (bathroom)(kitchen) faucets, bathtubs, shower (doors)(stalls), stove tops and ultrasound transducers and probes.
  • This product will clean and disinfect hard, non-porous surfaces of gym equipment, exercise machines, wrestling mats, gymnastic equipment.
  • Use this product to clean and disinfect non-porous personal protective safety equipment, protective headgear, hard hats, half mask respirators, full face breathing apparatus, gas masks, goggles, spectacles, face shields, silicone rubber or PVC hearing protectors and vinyl covered earmuffs. Rinse all equipment that comes in prolonged contact with skin before reuse with clean warm water (about 120°F) and allow to air dry. (Caution: Cleaning at the 120°F temperature will avoid overheating and distortion of the personal safety equipment that would necessitate replacement.)
  • This product is formulated to disinfect hard, non-porous inanimate environmental surfaces such as floors, walls, metal surfaces, stainless steel surfaces, glazed porcelain, glazed ceramic tile, plastic surfaces, bathrooms, shower stalls, bathtubs, and cabinets.
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray - The master label contains the following information about its use:
Ceramic-and/or glazed tile, chrome, Corian®, finished and/or painted wood, Formica®, glass, linoleum, metal, plastic, porcelain, sealed granite, sealed marble, stainless steel, vinyl.

 

  1. What surfaces are these products safe to use on?
The two approved products can be used on a range of surfaces. The master labels for each product contain information on use on items and surfaces.  However, as with any disinfectant product, it should be used according to the label instructions. If you are uncertain whether it can be used on a specific surface, test an inconspicuous area of the surface first. 
Clorox Commercial Solutions® Clorox® Total 360® - The master label contains information about its use on certain surfaces, including the following:
Hard, non-porous surfaces:
Stainless steel, Formica, glass, glass tables, glazed porcelain, plastic, glazed stone, glazed granite, sealed stone, sealer granite.
Sanitize or disinfect your household hard non-porous surfaces: Highchairs, booster seats, strollers, car seats, cribs, tabletops, countertops, appliance exteriors, sinks and glazed tiles.
Use in public toilets, laundromats, camp sites, pet areas, hotels, motels, lodging establishments, manufacturing facilities, factories, offices, office buildings wherever sanitizing, and disinfecting is important.
Effective at sanitizing or disinfecting your kitchen and bathroom surfaces:
  • This product will clean and disinfect hard, non-porous, surfaces of bed railings, cabinets, carts, chairs, counters, tables, telephones, toilet seats, toilets, bathtubs, bathroom fixtures, shower stalls, sinks, tiles, and vanity tops.
  • This product will clean and disinfect hard, non-porous surfaces of grocery cart handles, grocery carts, shopping carts, grocery cart child seats.
  • This product will clean and disinfect hard, non-porous surfaces of changing tables, cribs, diaper pails, trashcans, garbage cans.
  • This product will clean and disinfect hard, non-porous surfaces of cabinets, chairs, computers, countertops, desks, desktops, door knobs, fax machines, garbage cans, headsets, keyboards, railings, seats, sinks, tables, tabletops, telephones, trashcans, appliance exteriors, (bathroom)(kitchen) faucets, bathtubs, shower (doors)(stalls), stove tops and ultrasound transducers and probes.
  • This product will clean and disinfect hard, non-porous surfaces of gym equipment, exercise machines, wrestling mats, gymnastic equipment.
  • Use this product to clean and disinfect non-porous personal protective safety equipment, protective headgear, hard hats, half mask respirators, full face breathing apparatus, gas masks, goggles, spectacles, face shields, silicone rubber or PVC hearing protectors and vinyl covered earmuffs. Rinse all equipment that comes in prolonged contact with skin before reuse with clean warm water (about 120°F) and allow to air dry. (Caution: Cleaning at the 120°F temperature will avoid overheating and distortion of the personal safety equipment that would necessitate replacement.)
  • This product is formulated to disinfect hard, non-porous inanimate environmental surfaces such as floors, walls, metal surfaces, stainless steel surfaces, glazed porcelain, glazed ceramic tile, plastic surfaces, bathrooms, shower stalls, bathtubs, and cabinets.
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray: The master label contains the following information about its use:
Ceramic-and/or glazed tile, chrome, Corian®, finished and/or painted wood, Formica®, glass, linoleum, metal, plastic, porcelain, sealed granite, sealed marble, stainless steel, vinyl.

 

  1. When can I reenter a room after using the Clorox® Total 360® System?

After application of either Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and/or Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray there are zero reentry times for bystanders, i.e. bystanders can enter the room immediately after a product has been applied.  The zero-reentry time was determined following testing of each approved product with the Clorox® Total 360® System and through the use of air concentration modeling.  Immediately after use, the levels of products in the air were measured and found to be below acceptable limits.

 

  1. Does the room need to be sealed off before treatment with Clorox® Total 360® System?

No.  The room does not need to be sealed off.  However, it is good practice to apply a warning sign to the outside of the room being treated to prevent bystanders from entering while the application of product is in progress. Please ensure that there is a properly functioning HVAC system in place for the room.

 

  1. Can the Clorox® Total 360® System be used in a building without a HVAC system?

No.  The Clorox® Total 360® System has only been evaluated for facilities with a properly functioning HVAC system.

 

  1. What is the recommended amount of Clorox approved product to have in storage?

This will depend on your cleaning protocols and the size of your facility.  Work with your local sales rep for estimates on Clorox approved product par levels.

 

  1. Can I spray inside or outside?

The Clorox® Total 360® electrostatic sprayer is currently UL Listed for commercial indoor use only.

 

  1. Does the Clorox® Total 360® electrostatic sprayer need to be recharged?

No.  The Clorox® Total 360® electrostatic sprayer is powered by electricity provided by a standard 3-pronged, grounded outlet.  It cannot be used unless it is plugged in.

 

  1. How long can the device run continuously for one gallon of Clorox approved product?

The Clorox® Total 360® System will deliver one (1) gallon of product in approximately 30 minutes of continuous use when applied according to the instructions for use in the user manual.

 

  1. How many square feet can I treat in one hour? Will this include any wipe step?

When Clorox approved products are applied according to instructions for use it is possible to treat a maximum of 18,000 square feet per hour with application only. 

If a wipe step is to be included, then the square footage that can be covered in an hour will decrease.

 

  1. How many square feet will one gallon of Clorox approved product treat?

When applied according to instructions for use, one (1) gallon of a Clorox approved product will treat up to 9000 square feet of surfaces through the Clorox® Total 360® electrostatic sprayer.  This is 9000 square feet of treated space and not necessarily floor space.

 

  1. How does the Clorox® Total 360® System work together on cleaning and disinfection?

It depends on the application, but in general Clorox recommends cleaning manually first, then following with the Clorox® Total 360® system. The Clorox® Total 360® system may also be used for end of day or terminal cleaning in tandem with daily cleaning with manual disinfectants, cleaners or sanitizers.  The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 can be applied with the Clorox® Total 360® electrostatic sprayer and wiped off after the label contact [dwell] time to clean and disinfect in one step.  [Gross soil and filth should be removed prior to use].

 

  1. Does the Clorox® Total 360® System replace manual cleaning and disinfection?

It depends on the application, but in general Clorox recommends cleaning manually first, then following with the Clorox® Total 360® system. The Clorox® Total 360® system may also be used for end of day or terminal cleaning in tandem with daily cleaning with manual disinfectants, cleaners or sanitizers.

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 can be applied with the Clorox® Total 360® electrostatic sprayer and wiped off after the label contact [dwell] time to clean and disinfect in one step.  [Gross soil and filth should be removed prior to use].

 

  1. Does the Clorox® Total 360® electrostatic sprayer clean or disinfect?
This depends on the product that is used with the sprayer and what protocol you use.
Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner will have directions for use for both cleaning and disinfecting.
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray will have directions for use as a sanitizer for food and non-food contact surfaces.
Currently only two Clorox products can be used with the Clorox® Total 360® System:
Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 (EPA Reg. No. 1839-220-67619). This is a disinfectant and cleaner combined and carries approved disinfecting claims against pathogens on hard, non-porous surfaces that include but are not limited to norovirus, Staphylococcus aureus ( aureus), methicillin-resistant S. aureus (MRSA), Extended Spectrum Beta-Lactamase (ESBL) Escherichia coli, and Rhinoviruses and Influenza A virus, which cause colds and flu.  The dwell or contact times for these pathogens’ ranges from 30 seconds to 5 minutes depending on the pathogen.
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray (EPA Reg. No. 67619-14). This product is a food contact surface sanitizer and a non-food contact hard surface sanitizer. It carries approved sanitizing claims against pathogens that include but are not limited to Escherichia coli, Salmonella enterica and Salmonella typhi, all of which are common foodborne-pathogens, and Staphylococcus aureus.  The dwell or contact times for these pathogens is one or 2 minutes, depending on the pathogen.
The system’s directions for use include instructions for both cleaning and disinfecting with the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and for sanitization with the Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray.

 

  1. How long does the product need to stay wet on the surface to be effective?

Dwell time, or contact time, is the amount of time that a surface must remain wet to allow the product to be in contact with an organism in order to kill it.  The contact or dwell time of a product will vary and can be found on the product label. Typical disinfectant dwell times range between 2-10 minutes.

It is important to consider the dwell time as a factor when determining which Clorox approved product to use.

 

  1. Do either of the products carry EPA approved claims against hand, foot and mouth disease?
According to the Centers for Disease Control and Prevention (CDC), Hand, Foot and Mouth disease is caused by several different viruses belonging to the Enterovirus genus (group), which includes polioviruses, coxsackieviruses, echoviruses, and enteroviruses.
While we do not claim specific efficacy against viruses in the entire Enterovirus genus (group), Clorox Commercial Solutions® Clorox® Total 360® carries a claim against Poliovirus Type 1, which is a member of the Enterovirus group.

 

  1. Do either of the products carry EPA approved claims against fungi or molds?

The Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 is EPA-approved for control of mold and mildew on hard, non-porous surfaces.

 

  1. Do I need to pre-clean before applying?
Pre-cleaning is not necessary; however, as with any disinfecting product, gross soil must be removed prior to use.
These are the specific directions for use:
To use as a disinfectant: Remove gross filth or heavy soil with normal manual cleaning procedures.  Spray area until it is covered with the product. Allow surface to remain visibly wet for 2 minutes. No scrubbing necessary. Allow treated surfaces to air dry or wipe off with a clean cloth.
To use as a cleaner: spray soiled area and then wipe the area with a dry paper towel or lint-free cloth.

 

  1. If I am only spraying on the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and not using a wipe step, how is the cleaning achieved?
Pre-cleaning is not necessary; however, as with any disinfecting product, gross soil must be removed prior to use.
These are the specific directions for use:
To use as a disinfectant: Remove gross filth or heavy soil with normal manual cleaning procedures.  Spray area until it is covered with the product. Allow surface to remain visibly wet for 2 minutes. No scrubbing necessary. Allow treated surfaces to air dry or wipe off with a clean cloth.
To use as a cleaner: spray soiled area and then wipe the area with a dry paper towel or lint-free cloth.

 

  1. Can I use Clorox® Total 360® system approved products through an alternate sprayer system?

Neither of the two Clorox approved products has been tested for safety and efficacy through other sprayer systems. Therefore, Clorox does not recommend the use of these products through alternative systems.

 

  1. Can I use non-Clorox® Total 360® system approved products through the sprayer?

No.  The Clorox® Total 360® electrostatic sprayer must be used only with “Clorox approved” products.  Use of a non- “Clorox approved” product will void the warranty on the System.

 

  1. What is a Clorox approved Product?
 “Clorox approved” product is a product that has been rigorously tested with the Clorox® Total 360® electrostatic sprayer to understand efficacy, worker protection, and residue profile.  Being a “Clorox approved” product means that Clorox has approved its use with the Clorox® Total 360® electrostatic sprayer. Only two products are currently “Clorox approved” for use with the System:
 
  • Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 (128oz)
  • Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray (128oz)

 

  1. What is the difference between cleaning, sanitizing and disinfecting?
Cleaning is the removal of debris such as organic and inorganic material (often called “soil”) from objects and surfaces.  It is normally accomplished manually or mechanically using water with detergents or enzymatic products. Thorough cleaning is essential before use of a disinfectant because inorganic and organic soil on surfaces can interfere with the effectiveness of disinfectants.
Sanitizing is the reduction of organisms on a surface.
Nonfood-contact surfaces:
For a product to be considered a sanitizer for non-food contact surfaces, it should be capable of reducing the number of organisms on a surface by a minimum of 3 log10 (99.9%).  This means that if there are 1,000,000 organisms on the surface, an effective sanitizer would remove at least 999,000 organisms, with no more than 1000 organisms remaining.
Food-contact surfaces:
For a product to be considered a sanitizer for food contact surfaces, it should be capable of reducing the number of organisms on a surface by a minimum of 5 log10 (99.999%).  This means that if there are 1,000,000 organisms on the surface, an effective sanitizer would remove at least 999,990 organisms, with no more than 10 organisms remaining.
Disinfecting is the elimination of most organisms on surfaces. In order for a product to be classified as a disinfectant it must be capable of reducing the number of organisms on a surface by a minimum of 6 log10 (99.9999%).  This means that if there are, 1000,000 organisms on the surface, an effective sanitizer would remove at least 999,999 organisms, with no more than 1 organism remaining.

 

  1. What type of products can be used through the Clorox® Total 360® System? Are they disinfectants, sanitizers, cleaners, or all three?
Currently only two Clorox products can be used with the Clorox® Total 360® System:
Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 (EPA Reg. No. 1839-220-67619). This is a disinfectant and cleaner combined and carries approved disinfecting claims against pathogens on hard, non-porous surfaces that include but are not limited to norovirus, Staphylococcus aureus ( aureus), methicillin-resistant S. aureus (MRSA), Extended Spectrum Beta-Lactamase (ESBL) Escherichia coli, and Rhinoviruses and Influenza A virus, which cause colds and flu.  The dwell or contact times for these pathogens’ ranges from 30 seconds to 5 minutes depending on the pathogen.
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray (EPA Reg. No. 67619-14). This product is a food contact surface sanitizer and a non-food contact hard surface sanitizer. It carries approved sanitizing claims against pathogens that include but are not limited to Escherichia coli, Salmonella enterica and Salmonella typhi, all of which are common foodborne-pathogens, and Staphylococcus aureus.  The dwell or contact times for these pathogens is one or 2 minutes, depending on the pathogen.
The system’s directions for use include instructions for both cleaning and disinfecting with the Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4 and for sanitization with the Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Daily Sanitizing Spray.

 

  1. Is the Clorox® Total 360® electrostatic system proprietary?

Yes. The Clorox® Total 360® electrostatic sprayer is covered by two granted United States patents.

 

  1. Do you have testing results that show how much better electrostatic spraying is for reducing surface contamination?

We do not have evidence from studies specifically on disinfection but there is a significant body of research that shows that electrostatic spraying gives better coverage of surfaces.

 

  1. How does your device compare to manual trigger sprayers?
The Clorox® Total 360® electrostatic sprayer imparts an electrical charge to the liquid droplets whereas a trigger sprayer does not. The charged droplets are actively attracted to surfaces providing uniform coverage, whereas non-charged droplets from a trigger sprayer passively fall on surfaces based on the direction of spray and gravity and may result in uneven coverage. 
Electrostatic spraying is the process of applying a charged liquid to a surface.  In the process, liquids are atomized into droplets which are the charged by the application of an electrical current as they exit the sprayer.  When the charged droplets approach a surface, they induce an opposite charge on the surface which then attracts the charged droplet to the surface.  The charged droplets also repel each other, preventing them from coalescing into larger droplets.  The repulsion also allows the droplet to uniformly cover surfaces.  Droplets can even be attracted to the backs of surfaces regardless of the direction of spray, enabling them to “wrap” around a range of surface types including curved surfaces.  In this respect, electrostatic spraying can be considered an “active” application technology in that liquid droplets are attracted to surfaces. With normal or non-charged “passive” spraying, the coverage of surfaces is determined by the direction of spray and where the droplets fall based on the effect of gravity, and may result in uneven surface coverage.

 

  1. Why is there no re-entry time with the Clorox® Total 360® System?

When applying either (1) Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray or (2) Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4, using the Clorox® Total 360® electrostatic sprayer there are no re-entry times for bystanders. Occupational exposure monitoring (following conservative conditions and heavy use scenarios) and quantitative risk assessment using EPA methods indicate that it is acceptable for bystanders to re-enter the room after the spray treatment is completed.

 

  1. What is the re-entry time when using the Clorox® Total 360® System?

When applying either (1) Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray or (2) Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner4, using the Clorox® Total 360® electrostatic sprayer there are no re-entry times for bystanders. Occupational exposure monitoring (following conservative conditions and heavy use scenarios) and quantitative risk assessment using EPA methods indicate that it is acceptable for bystanders to re-enter the room after the spray treatment is completed.

 

  1. What is the difference between the liquid sprays delivered with the Clorox® Total 360® System versus a mist and fog?

The Clorox® Total 360® System delivers electrostatically charged droplets that are actively attracted to surfaces, including the back sides of surfaces regardless of the direction of spray.  Misters and fogging systems deliver very small droplets that passively deposit on surfaces based on the direction of spray and the effect of gravity.

 

  1. How does your system compare to foggers or misters?

The Clorox® Total 360® System delivers electrostatically charged droplets that are actively attracted to surfaces, including the back sides of surfaces regardless of the direction of spray.

 

  1. How does your system compare to other electrostatic sprayers?

The Clorox® Total 360® System consists of an electrostatic sprayer and Clorox-trusted solutions for use with the sprayer.  Electrostatic sprayers are advanced application systems and not solutions in and of themselves. Where other companies only sell one piece of the system (typically the sprayer), the Clorox® Total 360® System delivers a comprehensive solution – superior coverage of trusted Clorox® disinfecting and sanitizing solutions delivered with advanced electrostatic spray technology.  Clorox has rigorously tested the Clorox® products that can be used with the system for efficacy and worker protection.

Additionally, the Clorox® Total 360® electrostatic sprayer is Underwriter Laboratories (UL) Listed.  (See Section 4 for a definition of UL Listed)

 

  1. How does the Clorox®Total 360® electrostatic sprayer achieve better coverage?
Electrostatic spraying is the process of applying a charged liquid to a surface.  In the process, liquids are atomized into droplets which are the charged by the application of an electrical current as they exit the sprayer.  When the charged droplets approach a surface, they induce an opposite charge on the surface which then attracts the charged droplet to the surface.  The charged droplets also repel each other, preventing them from coalescing into larger droplets.  The repulsion also allows the droplet to uniformly cover surfaces.  Droplets can even be attracted to the backs of surfaces regardless of the direction of spray, enabling them to “wrap” around a range of surface types including curved surfaces.  In this respect, electrostatic spraying can be considered an “active” application technology in that liquid droplets are attracted to surfaces. With normal or non-charged “passive” spraying, the coverage of surfaces is determined by the direction of spray and where the droplets fall based on the effect of gravity and may result in uneven surface coverage.
The electrostatic spraying process has been used for more than 60 years in painting and agriculture applications.1 In agriculture, electrostatic sprayers are used for the efficient application of pesticides to plants, to help treat the “hidden” undersides of leaves that pesticides applied using regular non-charged spray applications are unable to reach.  The more uniform coverage of the fine electrostatically charged droplets also allows for better coverage of surfaces with less pesticide compared to application with a non-charged sprayer.

 

  1. Why should I believe in electrostatic spraying (ES) technology?

The electrostatic spraying process has been used for more than 60 years in painting and agriculture applications.1 In agriculture, electrostatic sprayers are used for the efficient application of pesticides to plants, to help treat the “hidden” undersides of leaves that pesticides applied using regular non-charged spray applications are unable to reach.  The more uniform coverage of the fine electrostatically charged droplets also allows for better coverage of surfaces with less pesticide compared to application with a non-charged sprayer.

 

  1. What are Electrostatics?

Electrostatic spraying is the process of applying a charged liquid to a surface.  In the process, liquids are atomized into droplets which are the charged by the application of an electrical current as they exit the sprayer.  When the charged droplets approach a surface, they induce an opposite charge on the surface which then attracts the charged droplet to the surface.  The charged droplets also repel each other, preventing them from coalescing into larger droplets.  The repulsion also allows the droplet to uniformly cover surfaces.  Droplets can even be attracted to the backs of surfaces regardless of the direction of spray, enabling them to “wrap” around a range of surface types including curved surfaces.  In this respect, electrostatic spraying can be considered an “active” application technology in that liquid droplets are attracted to surfaces. With normal or non-charged “passive” spraying, the coverage of surfaces is determined by the direction of spray and where the droplets fall based on the effect of gravity and may result in uneven surface coverage.

 

  1. What is the Clorox® Total 360® System?
The Clorox® Total 360®Electrostatic System consists of an electrostatic sprayer that can be used with either of two Clorox approved EPA registered products:
Clorox Commercial Solutions® Clorox® Total 360® Disinfectant Cleaner
(EPA Reg. No.:  1839-220-67619)
Clorox Commercial Solutions® Clorox® Anywhere® Hard Surface Sanitizing Spray
(EPA Reg. No.: 67619-14)

 

  1. Who can answer my chemistry or product solution questions?

Please refer to the Clorox® Total 360® website www.cloroxtotal360.com or call 800-492-9729 for specific product use instructions.

 

  1. How does your device compare to other Electrostatic sprayers?

We specialize in Induction Charged electrostatic technology: Studies show superior performance in grounding, durability and reliability of the device making it safer for the end user.

 

  1. How does your device compare to other foggers and misters, etc.?

It is more effective, uses less chemistry, allows for faster re-entry time, fewer aerosols and requires no wipe down after spraying.

 

  1. How does your electrostatic sprayer compare to other trigger sprayers?

It is more efficient: electrostatics mean that the charged droplets are competing for space and not overlapping which improves deposition and reduces chemical waste with no wiping. Additionally, you can cover more surface area in less time when compared to trigger sprayers.

 

  1. How is this product regulated?
The device is UL and cUL approved.

 

  1. What is the warranty for the Clorox® Total 360® Device?

A one-year warranty is included and can be completed through the Service Tech Team website at www.servicetechteam.com or by calling 855-211-1518.

 

  1. How do I obtain replacement parts?
Please refer to the Service Tech Team form for Parts Inquiries.

 

  1. How do I obtain spare parts?
Please refer to the Service Tech Team form for Parts Inquiries here.

 

  1. Are there any serviceable sections of the sprayer?

Yes. Please refer to the Operator’s Manual or to the Service Tech Team website @ www.servicetechteam.com or by calling 855-211-1518.

 

  1. What is the proper liquid line maintenance?

Ideally, all liquid in the Clorox® Total 360™ device should be evacuated and purged after each use. This will help prevent any residue build up and/or remove anything trafficked through the liquid system. This maintenance also ensures the liquid delivery flow rate is consistent between uses.

 

  1. How do I service the product?

Please refer to the Operator’s Manual and / or the Service Tech Team website @ www.servicetechteam.com or by calling 855-211-1518.

 

  1. Are there any videos to help maintain, troubleshoot, or service the device?

Yes. Please refer to the Operator’s Manual and / or the Service Tech Team website @ www.servicetechteam.com or by calling 855-211-1518.

 

  1. Why am I not using my disinfectant as fast as I thought I would?

The Clorox® Total 360™ electrostatic sprayer creates charged particles, which tend to repel each other. This effect does not allow the particles to overlap each other, therefore requiring less product to cover a surface.

 

  1. How often should I use the Clorox® Total 360™ sprayer?

Please refer to the Clorox® Total 360™ website www.cloroxtotal360.com for call 800-492-9729 or specific product use instructions and application recommendations.

 

  1. What is the life expectancy for the Clorox® Total 360™ Device?

The unit is designed as a low maintenance device, requiring basic maintenance to remain operational and effective. Following the basic maintenance guidelines listed in the manual should offer several years effective of product use.

 

  1. My Clorox® Total 360™ Device isn’t working, what do I do?

Please refer to the quick start guide attached to the unit, the Operator’s Manual and/or the Service Tech Team website @ www.servicetechteam.com or by calling 877-220-0550.

 

  1. What is the correct Personal Protective Equipment (PPE) to wear while using the device?

Always follow all PPE instructions listed in the operator’s manual and manufacturer’s product label. We recommend eye and breathing protection based on the specific product being sprayed.

 

  1. What are the key benefits of the Clorox® Total 360™ Device?

This device combines proven electrostatic technology with trusted Clorox® products to quickly and easily provide superior coverage in even the hardest-to-reach places. Using patented electrostatic technology to optimize product delivery, the Clorox® Total 360™ System is a cost-effective solution for efficient, comprehensive surface treatment that is designed to help keep facilities healthier while saving them time, money and labor.

 

  1. What are Electrostatics? Why should I believe in Electrostatic delivery?

This delivery system provides superior coverage of Clorox® disinfectants and sanitizers in hard-to-reach places – the side, underside and backside of surfaces.

This evolution in electrostatic spray delivery is a way to help keep your facilities free of pathogens in a way that you could never do before! The Clorox® Total 360™ System helps keep your facility healthier while also saving you time, money and labor.

 

  1. Is there training required for the Clorox® Total 360™ Device?

Yes. There are instructions for use videos on www.cloroxtotal360.com and troubleshooting videos available online on the Service Tech Team website @ www.servicetechteam.com or by calling 877-220-0550.

 

  1. What does UL Listed mean?

The product has been reviewed for its general safety including fire and/or electrical shock.

 

  1. What is a Clorox® Approved Product?
Please refer to the Clorox® Total 360™ website @ www.cloroxtotal360.com or call 800-492-9729.

 

  1. Do you have to wear gloves when using the Clorox® Total 360™ Device Sprayer?
Yes, it is recommended.

 

  1. Can I buy a longer extension cord?

Yes, please see the operator’s manual for more information. The recommended cord size is a 12-gauge cord with a maximum length of 100 feet.

 

  1. How do I know the electrostatics are working?
Both of the blue LED lights on the sprayer instrument panel are illuminated.

 

  1. How do I know that the device is on?

The device is on if the blue power button on the base unit and the sprayer instrument panel are illuminated.

 

  1. Does the Clorox® Total 360™ Device need to be recharged?

No, the unit does not have a battery, it must be plugged in to a 3-pronged, grounded outlet to operate and function properly.

 

  1. How will I receive training on the Clorox® Total 360™ Device?

Contact your Clorox® Total 360™ Customer Support @ www.cloroxtotal360.com or (800) 492-9729 or to the Service Tech Team website @ www.servicetechteam.com or 877-220-0550.

 

  1. Is there a electrical shock hazard?

No, this device is UL approved for its safety. If you feel you are experiencing an issue, please contact Service Tech Team website @ www.servicetechteam.com or 877-220-0550

 

  1. Can I experience small electrostatic shock from using the machine?

The induction charged technology is the safest electrostatics delivery system on the market.

 

  1. Can I spray inside or outside?

This device is designed primarily for indoor use, but can be used in dry outdoor locations to treat equipment etc.

 

  1. What is the ideal operating temperature range for the device?
The device will work properly between 50°F to 120°F.

 

  1. What if my extension cord is damaged?

Contact your Service Tech Team support department at www.servicetechteam.com or call 877-220-0550.

 

  1. What does priming the sprayer mean?

To allow for the liquid to fill the hose line and create a consistent flow of liquid out of the sprayer.

 

  1. Why should I purge my device after each use?

The product in the tubes may become ineffective if it is stored in the lines too long. Purging the unit will also ensure the life expectancy of your device.

 

  1. Should I remove the quick start guide from the unit?

No, please leave the quick start guide on the unit for easy access and applicator assistance.

 

  1. Where can I get another operator’s manual?

Contact your Clorox® Total 360™ Customer Support @ www.cloroxtotal360.com or (800) 492-9729 or the Service Tech Team website @ www.servicetechteam.com or 855-211-1518.

 

  1. What if the power indicator light does not illuminate on my base unit?

Please try plugging in the device to another outlet and test again. Please refer to the Operator’s Manual for troubleshooting tips.

 

  1. Can I change the height of my handle?
Yes. The handlebar has 4 different heights.

 

  1. What if the prongs on my extension cord get wet?
Please make sure the ends of the extension cord are dry prior to use.

 

  1. Can I cover the unit with towels or blankets?
No. Do not block the vents on the bottom or side or the device.

 

  1. What if the plastic tubing gets bent or broken?

Contact your Clorox® Total 360™ Customer Support @ www.cloroxtotal360.com or (800) 492-9729 or the Service Tech Team website @ www.servicetechteam.com or 855-211-1518.

 

  1. How often should I change my air filter?
This depends on daily usage. Please refer to the operator’s manual.

 

  1. What if I see chemical build up in my liquid lines?

This may indicate improper storage or a lack of purging. Please refer to the total 360 website for technical support and troubleshooting.

 

  1. What if my circuit breaker pops out?

Press down the circuit breaker and turn on the unit again. If it pops out again, please refer to the Service Tech Team website @ www.servicetechteam.com or by calling 877-220-0550.

 

  1. Can I place the sprayer inside the holder while the sprayer is on?
No, the chemical will overflow the drip cup.

 

  1. Can I pull the unit by the sprayer cord or extension cord?

No. As a safety precaution, we recommend that you use the handle to maneuver the unit.

 

  1. Do I need to wipe down the sprayer/base unit incase it gets wet after spraying?

We recommend the use of a microfiber cloth to clean the unit after each use. Please refer to the Operator’s Manual for additional suggestions.

 

  1. Can I hang supplies or items from the sprayer handle?
No, we recommend that you do not.

 

  1. What do I do with the bottle cap from my disinfectant bottle?

Please store this bottle cap in a safe location in case you need to stow away your disinfectant.

 

  1. Do I always have to secure the disinfectant bottles with the bottle strap?

We recommend that the bottle strap is always used to secure the disinfectant bottles on the device.

 

  1. What if the handle grip is damaged or worn out?

Please refer to the Service Tech Team website @ www.servicetechteam.com or by calling 877-220-0550.

 

  1. Do I need to hold the sprayer button to keep the sprayer on?
No, the sprayer button should only be pressed once to turn on/off.

 

  1. Where can I find my unit’s serial number to register for the warranty?
The serial number is located on the front metal panel of the base unit just below the air filter.
For a visual guide click in this link.

 

  1. What if my unit has overheated?

Please Refer to the Service Tech Team website @ www.servicetechteam.com or by calling 877-220-0550.

 

  1. Can I take the 6 inch “pig tail” cord off of the unit?

No. This cord creates a waterproof seal on the electrical components of the system. Removing this cord will void the Warranty on your system.

 

  1. How does the Clorox® Total 360® electrostatic sprayer work?
The sprayer aerosolizes and then negatively charges your pre-approved Clorox® sanitizers and disinfectants. Since the charged droplets repel each other in flight - they will deposit very evenly and compete for surface attraction which provides the most comprehensive spray deposition possible. This produces an even, gravity-defying coating of everything in the vicinity which allows the product to reach into cracks and crevices where manual, misting or fogging methods simply cannot reach.
Another added benefit to the Clorox® Total 360® technology is that because the charged droplets are seeking out a surface – they clear the air much faster than a fogger which can leave the air saturated, until it subjected to gravity or forcibly cleared.  This allows occupants to safely reenter a room much sooner.

 

  1. Why is electrostatic spray technology superior to hand, trigger or pump spraying?

The science behind the Clorox® Total 360® spray technology and the comprehensive coverage it provides – means that users are able to conduct spot cleaning to remove any visible organics and then a true disinfection procedure can be done with the system to reach and treat all surfaces without the threat of cross contamination. This application method reduces the labor allocation required to disinfect large spaces and eliminates the threat of cross contamination.

 

  1. What chemicals can be used in this equipment?
Only pre-approved Clorox® Total 360® products.

 

  1. How do I store my Clorox® Total 360® Device?

Please make sure the unit is purged, turned off and unplugged from the power source. Store in a cool dry place (approx. 67°F to 82°F) for optimum performance.  


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